Nancy Goebel (she/hers) is Head, Faculty Engagement of the Augustana Campus Library of the University of Alberta (Canada). Nancy’s strong interest in information literacy has led her to spearhead: annual “Information Literacy in Academic Libraries” workshops featuring high-profile international speakers from 2001-2015; the creation of information literacy awards for students and faculty; the production of the DVD It Changed the Way I Do Research Period: Augustana Talks Information Literacy; the open source information literacy assessment software WASSAIL, and, the augustana human library.
The augustana human library created the foundation for an interest in what libraries can do to foster the development of empathy in library staff and students. Following a year’s research leave, she has gained many insights into this area! In a world with much strife, empathy is crucial.
Keywords = Empathy, LGBTQIA+, Academic Libraries, Public Libraries, Collection Development
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